General terms and conditions (GTC)


The following terms and conditions apply for all offers and sales unless other terms and conditions have been expressly stipulated in writing. Purchase conditions of the ordering party are only binding for us to the extent that they do not contradict our sales conditions or if they have been expressly recognized by us.

The agreed delivery period shall apply for each individual order or requisition. The stated delivery times are always approximate and are not binding. Penalties for delayed delivery or other claims for damages due to delayed delivery are excluded. The supplier is entitled to postpone the delivery date:

  • if, through no fault of his own, events occur which hinder him from properly carrying out the work required to execute the order.
  • if the information necessary for executing the order is not provided on time or if it is subsequently altered.
  • if the payment terms are not observed.

Our deliveries take place ex factory at the cost and risk of the purchaser. (If there is no other remarks on the proof of order) The purchaser shall bear all expenses, freight and shipping costs relating to the packaging. The shipping risk shall be assumed by the purchaser in all cases once the goods leave our distributing warehouse, even if the shipping costs are prepaid. Any damage or loss occurring during transport shall be borne by the purchaser. To ensure replacement claims, any damage or short weights occurring in rail, post or forwarder transport must be noted on the shipping documents when the shipments is received from the railway, port or forwarder.

Day of delivery  
The day of the delivery is equal date of shipment

Defects must be reported in writing within 8 days after receipt of the goods. As soon as we or our supplier have recognized the goods as defective due to material or processing faults or have ascertained that certain promised properties are lacking, we will replace the goods with error-fee ones at no charge. However, this only applies if the purchaser hat not altered the goods. Any other guarantee claims of the purchaser are excluded. The purchaser must provide us with the contesed goods. Complaints of faulty goods will not be accepted if it is no longer possible to inspect the contested goods.

Exchanges and returns can only be accepted after prior consultation. All costs incurred for inspections, cleaning and repackaging will be borne by the ordering party.

Packaging is usually charged at cost. Packaging material may not be returned to the suppplier unless expressly agreed.

Prices are net ex warehouse in CH-Stans, D-Eschbach or A-Schlüsslberg, and do not include VAT. Should changes arise in the course of the order processing, such as prise increases, additional taxes, customs duties increases, currency fluctuations etc., we reserve the right to make the necessary adjustements.

Payment is due net 30 days, with no deductions for discounts. Receipt of the invoiced amount in our account is decisive. If the payment date is exceeded interest in the amount of 3% above the relevant discount rat of the Swiss National Bank may be charged beginning as of the invoice date. In addition, all damages incurred due to the delivery shall be compensated by the purchaser. We are also entitled to withdraw from the contract or to claim damages due to non-performance after a reasonable extension of the payment period. Damages shall be paid in the amount of 25% of the purchase price, without proof, unless the purchaser can prove a lower amount or the seller can prove a higher amount of damages.

Reservation of ownership
We shall deliver the ordered goods only with a general reservation of ownership until the full purchase price has been paid.

Other conditions
In addition to the above conditions the General Delivery Conditions of the Association of Swiss Machine Manufacturers shall apply.

Applicable law and place of performance
Swiss law shall apply. The place of jurisdiction and performance for delivery and payment is the domicile of the supplier.